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Senior Staffing Specialist

Business Support Team – Atlanta, Georgia
Department Business Support Team
Employment Type Full-Time
Minimum Experience Manager/Supervisor

BrightHouse is looking for a Senior Staffing Specialist for their Atlanta office. The individual in this role will be the lead person responsible for end-to-end talent and staffing coordination for client projects working in close partnership with BrightHouse leadership, Creative and Strategy Directors and HR.


  • Identify and understand consulting capabilities and growth opportunities to appropriately staff consultants on client case work and internal projects
  • Lead day-to-day staffing decisions for client case work, support for proposals, and internal initiatives, proactively resolving complex staffing challenges
  • Thought partner with senior leadership to ensure best staffing alignment that maps to project scope and revenue
  • Liaise with Finance team to review staffing alignments against timesheets to ensure revenue is correct for each case and monitor utilization
  • Create visibility of staffing pipeline by engaging with senior leadership on upcoming/existing projects and staffing requirements, forecasting potential staff gaps
  • Own and update staff alignment tracker, providing regular capacity updates to senior leadership and insight into staff availability/gaps and allocation issues
  • Partner with leadership team to drive the long-term talent agenda for business needs
  • Partner with HR on performance development process for consultants and Business Services Team staff
  • Providing learning and development solutions (training, staffing opportunities)
  • Coordinate with Global Mobility team and HR on cross-office staffing alignments and work visa requirements


  • Bachelor's degree 
  • 3-5 years’ experience in a resource management and/or capacity planning role required
  • Experience working in management consulting, financial services, or creative agency highly desired
  • High proficiency in working with Microsoft Office (Word, Excel, and PowerPoint)


  • Prioritize and plan work activities effectively and consistently provide high-quality output, often navigating competing priorities with composure
  • Strong interpersonal skills with ability to develop effective working relationships with staff at all levels
  • Commitment to client service, exceeding expectations, and demonstrating active listening skills and adaptability
  • Perform well under pressure, take initiative, and handle multiple tasks simultaneously with strong attention to detail
  • Excellent oral and written communication skills
  • Proactive problem-solver with ability to resolve conflicts with poise and tact
  • Flexible team player with a can-do attitude, solid customer service orientation and dependability
  • Consistently maintains a professional image, high standards of professional behavior and exhibits good judgment
  • Ability to maintain confidential information as needed

BrightHouse, a business division of the Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable. We are required to maintain records of the race and gender of all applicants that provide this information voluntarily in connection with our Affirmative Action plan.

Completion of this self-identification form is entirely voluntary. If you have already provided this information you do not need to provide it again. 

Please use the following link if you wish to provide this information.

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  • Location
    Atlanta, Georgia
  • Department
    Business Support Team
  • Employment Type
  • Minimum Experience
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